Greetings All,
Sadly, my entry into the Blogosphere is simply the result of a horrible end-user experience. You know what I’m talking about, right? No? Well, I have this computer and I like to run software on it. It’s supposed to make life easier OR at least help me do my job better. In reality, Adobe Updater is out to get me. No really, I think this new and improved updating software is set on my demise – at least mentally!
Long story short, Mac users have long since been accustomed to installing and placing their applications wherever they need. You know, for better organization or whatnot. For example, I might place all my design software in a folder like this: Applications > Design > Photoshop.
Well, apparently you can still install your expensive software wherever you want, BUT when you try to update it to the latest and greatest (read: bug fixes and such) the Adobe Updater can’t seem to find your software.
Not to mention, you must first wait for the updater to download and setup everything while the progress bar creeps across and sometimes crashes. Ouch.
In addition, forget about moving your software – presuming you want to reorganize your directory structure (a.k.a folders)! If you do this, your pain-ware will let you know that it has been moved and needs to be repaired.
Great, you might be led to believe! So you type in your password and click OK. Of course, nothing is actually repaired AND each time you start your software it forces you to repeat the process. :)
With a little internet research, I soon discovered that this was a frequent experience for many Mac users running the Adobe Updater. I’ll let you know if this is ever resolved!